Coronavirus (COVID-19)

For health information and advice, read our pages on coronavirus. Learn about the government response to coronavirus on GOV.UK

Useful Information

We want to make sure you have access to as much information relating to COVID-19 as possible. Please see below for links to the latest guidance.

FAQs: what you can and can't do after 4 July

The government has set out its plan to return life to as near normal as we can, for as many people as we can, as quickly and fairly as possible in order to safeguard livelihoods, but in a way that is safe and continues to protect our NHS.

This page sets out key FAQ to inform the public and help you prepare for these changes.

This guidance applies in England – people in Scotland, Wales and Northern Ireland should follow the specific rules in those parts of the UK.

Read the guidance here


Staying alert and safe (social distancing) after 4 July

It is still important to be careful when you do go out or see other people, to reduce the chance of getting ill or infecting other people.

You must follow social distancing rules, which means keeping 2 metres apart from people who are not from your household.

If it is not possible to keep 2 metres apart from people then there are some things you can do to minimise the risk of getting ill, such as:

  • staying at least 1 metre away from other people
  • do not touch your face
  • wear a mask that covers your nose and mouth
  • turn your face away from other people’s faces
  • wash your hands regularly

For more information on how to stay safe, visit GOV.UK.

Guidance on shielding and protecting people who are at higher risk from COVID-19

The government has updated its guidance for people who are shielding.This guidance is for people including children who are clinically extremely vulnerable. It’s also for their family, friends and carers. The guidance remains advisory.

People who are shielding remain vulnerable and should continue to take precautions but may now choose to leave their home, as long as they are able to maintain strict social distancing. If you choose to spend time outdoors, you may do so with members of your own household. If you live alone, you can spend time outdoors with one person from another household. Ideally, this should be the same person each time.

For more information about the changes coming into place, please visit GOV.UK

Meeting people from outside of your household

From 4 July, you can meet indoors or outdoors in groups of 2 households following social distancing guidelines. You can stay overnight from your home with your own household or support bubble, or with members of one other household.

You can also continue to spend time outdoors, including private gardens and other outdoor spaces, in groups of up to 6 people from different households, following social distancing guidelines.

For information in more detail, visit the government website

When and how to wear face coverings

Coronavirus can spread in the air from person to person in coughs, sneezes and our breath. Face covering can help stop the virus from spreading.

By law you are required to wear a face covering at all times when you visit a hospital or doctors appointment, or when you use public transport. If you can, you should also wear a face covering in other enclosed public spaces where social distancing isn’t possible and where you will come into contact with people you do not normally meet. 

You can make face-coverings at home. The key thing is it should cover the mouth and nose.

Safer travel guidance for passengers

This guide will help you understand how to travel safely during the coronavirus (COVID-19) outbreak in England. It provides guidance for walking, cycling, using private vehicles (for example cars and vans), and travelling by taxis and public transport (for example trains, buses, coaches and ferries).

You should avoid using public transport where possible. Instead try to walk, cycle, or drive. If you do travel, thinking carefully about the times, routes and ways you travel will mean we will all have more space to stay safe.

Find out more 

Guidance for households with possible or confirmed coronavirus (COVID-19) infection

The most important symptoms of coronavirus (COVID-19) are recent onset of any of the following:

  • a new continuous cough
  • a high temperature
  • a loss of, or change in, your normal sense of taste or smell (anosmia)

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

If your symptoms are serious, or get worse, NHS 111 has an online coronavirus service that can tell you if you need further medical help and advise you what to do. 

Only call 111 direct if you are advised to do so by the online service or you cannot go online.

If you live with other people, they should stay at home for at least 14 days, to avoid spreading the infection outside the home. After 14 days, anyone you live with who does not have symptoms can return to their normal routine. But, if anyone in your home gets symptoms, they should stay at home for 7 days from the day their symptoms start. Even if it means they're at home for longer than 14 days.

For information in more detail visit GOV.UK

Digital isolation note for patients

To reduce the burden on GP practices a new online system, created by the NHS and the Department for Work and Pensions, is now live for patients to be emailed a digital isolation note. Isolation notes provide patients with evidence for their employers that they have been advised to self-isolate due to coronavirus, either because they have symptoms or they live with someone who has symptoms, and so cannot work. As isolation notes can be obtained without contacting a doctor, this will reduce the pressure on GP surgeries and prevent people needing to leave their homes. The notes can be accessed through the NHS website and NHS 111 online.

After answering a few questions, an isolation note will be emailed to the user. If theydon’t have an email address, they can have the note sent to a trusted family member or friend, or directly to their employer. The service can also be used to generate an isolation note on behalf of someone else.


Information for pregnant women and their families

The Royal College of Obstetricians and Gynaecologists (RCOG) provides this advice and guidance for information purposes only. This information is not intended to meet your specific individual healthcare requirements and this information is not a clinical diagnostic service. If you are concerned about your health or healthcare requirements we strongly recommend that you speak to your clinician or other healthcare professional, as appropriate.

Read the guidance here

Schools and other educational settings

Guidance and advice about coronavirus (COVID-19) in educational settings for staff, parents and carers, pupils and students. Find out more 

Guidance for carers

As the situation with coronavirus evolves, it's important to know what support is available to you as a carer and those you look after. Visit Carers UK for more information

Are you an unpaid carer?

This guidance is for anyone who cares, unpaid, for a friend or family member who, due to a lifelong condition, illness, disability, serious injury, a mental health condition or an addiction, cannot cope without their support.

Information for children

BBC’s Newsround has some great resources for children and answers to some of the common questions being asked by the younger generation. Find out more here

Coronavirus fact sheet for children: Information for children to help them understand what Coronavirus is, the importance of hand washing and how to help stop the virus spreading is available on the Campaign Resource Centre. This was developed by the Alder Hey Children's NHS Foundation Trust. They have also made an animation to go with it. A We Transfer link to the video for download is here.

Staying safe online

The coronavirus (COVID-19) outbreak has impacted everyone’s daily lives. More people are working from home, looking after children and spending time online.

Now more than ever, it is important for everyone to know how to stay connected, stay safe online, check the facts and remember to take a break.

Lincolnshire County Council 

See what Coronavirus support and services are available to you

Looking for help or want to help others? Visit community help and volunteering 

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